Innovating Social Housing Solutions with Next Generation Housing Technology
At Neo, we are committed to uplifting the social housing sector with solutions to the challenges faced by Housing Associations. From governance to service deliveries, expectations are growing but there is less money and staff to meet them with.
We designed Propsys360 to be the answer. Created with Housing Associations for Housing Associations, it is a solution that optimises the systems you already have in place by evolving the way you work with them. Receiving £15 million of investment over the last 5 years, Propsys360 is packed full of tools to simplify the way you work. Seamlessly integrating with your legacy systems, Propsys360 consolidates your data and creates information to help you take the right action.
With an intuitive dashboard, Propsys360 provides complete 360-degree oversight of your asset portfolio with a unified view of your data. Over the next 5 years, Propsys360 will continue to advance the way Housing Associations operate through further investment to ensure continuous improvement for the social housing sector.
Expand Your Capabilities with Propsys360 as it Integrates Seamlessly with Leading Platforms
Our platform is designed to easily configure and adapt to your unique needs, ensuring a smooth integration process with both current and future platforms
Modern Property Management for Housing Associations
PropSys360 is a solution designed to uplift Housing Associations so they thrive amidst growing pressures. With £15 million invested over the last five years, PropSys360 leverages the latest technologies to integrate legacy systems, automate manual processes, and utilise Artificial Intelligence. Both an end-to-end and modular solution, PropSys360 allows Housing Associations to tailor the platform to their specific needs, ensuring a seamless transition to transformative property management. The platform’s intuitive dashboard provides a unified view of all assets, making information easily accessible and management more efficient.
Solving Key Challenges for Housing Associations
PropSys360 addresses several critical issues faced by Housing Associations. The integration of legacy systems eliminates data silos, ensuring that information is consolidated into a single, easily accessible platform. This prevents data loss and simplifies retrieving information with keyword search functionality. Automate administrative burdens by eliminating repetitive manual processes and ensuring timely notifications and updates to relevant parties. AI capabilities in PropSys360 forecast future services and spending, mitigating the risk of unexpected expenditures that could impact budgets and tenant satisfaction. This proactive approach allows Housing Associations to plan more effectively and prepare for the future.
Benefits of PropSys360 for Housing Associations
Enhanced Operational Efficiency
PropSys360 uses advanced technology to streamline processes, allowing for greater efficiency in day-to-day operations.
Improved Governance
By integrating legacy systems and consolidating data, PropSys360 enhances governance with improved oversight and data visibility.
Increased Tenant Satisfaction
The platform's capabilities lead to better service delivery and responsiveness, resulting in improved satisfaction among tenants.
Automation of Tasks
Automating repetitive manual processes reduces administrative burdens, enabling staff to focus on strategic initiatives.
AI-Driven Decision-Making
AI capabilities provide insights into future costs and trends, aiding in proactive decision-making and budget planning.
Scalability and Resilience
With continuous investment, PropSys360 ensures scalability to meet evolving demands and enhances resilience against unforeseen challenges.
Our Modules
- Integrated
- Seamless
- Modular
- End-to-End
Propsys360 empowers social housing with streamlined operations, advanced technology, and focused resident support for future-proof housing management.
Unified Regulatory Reporting Tool
Streamline reporting, ensure compliance, enhance governance with Propsys360
Repairs Management Module
Streamline repairs, enhance tenant satisfaction, protect property value
Case Management
Streamline case management, enhance governance, boost tenant satisfaction
Sales, Lettings, Allocations & Voids Management Module
Reduce vacancies, streamline tenant management, enhance communication, and efficiency
Contractor Portal
Efficient contractor collaboration with real-time updates and performance analytics
Payment & Arrears
Empower tenants with AI-driven payment solutions and proactive arrears management
Customer Portal
Enhancing housing services through a modern tenant-focused customer portal
Stock Conditioning Surveys
Revolutionising property management with advanced survey and analytics app
Tenancy Management
Enhance tenant engagement, streamline operations, ensure regulatory compliance
Our Clients
What Our Customers Have To Say
The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business while achieving substantial industry cost savings.
Their integrated agile project teams deliver across a range of business requirements in partnership with our Product Owners, such as System Enhancements, Data Integration & Cloud Migration, enabling Notting Hill Genesis to accelerate our digital transformation goals.
In partnership with Neo Technology, we have enhanced this solution by leveraging the capabilities of Azure Integration Services. This integration enables seamless agent engagement and efficient work status sharing between the Omnichannel system and our SaaS-based work allocation platform.
The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.
This achievement was made possible through the expertise and dedication of Neo Technology. We extend our sincere thanks to Neo Technology for their invaluable support.
