Tenancy Management
To Learn More About Tenancy Management
Tenancy Management
- Centralised staff dashboard
- Task management tools
- Robust reporting analytics
- Electronic document management
- Audit trail feature
Propsys360 integrates advanced tools like centralised dashboards, task management, analytics, document management, and audit trails to enhance housing association efficiency & compliance
The Propsys360 tenancy management solution enhances tenant engagement, streamlines operations, and ensures compliance with regulatory requirements. The platform includes features tailored for tenants and housing association staff. Tenants can manage their tenancy agreements, including creation, renewals, and termination, through an intuitive online portal. Secure access and authentication mechanisms protect sensitive data. A centralised case dashboard provides an overview of tenancy and legal cases, while the document management system stores all related documents securely. Automated notifications keep tenants informed about lease renewals, maintenance schedules, and rent due dates, reducing misunderstandings and ensuring clear communication. Integrated messaging tools facilitate efficient collaboration among all parties involved.
Advanced Tools for Housing Association Staff
Housing association staff benefit from advanced tenancy management tools, providing a centralised dashboard to view and manage all tenancies, track key metrics, and monitor regulatory compliance. The platform supports task and deadline management, ensuring timely completion and accountability. Robust reporting and analytics capabilities generate insights on tenancy trends, legal case outcomes, and areas for improvement. Electronic document management allows secure upload, storage, and sharing of important documents. An audit trail feature tracks changes, access, and actions related to tenancy and legal case data, supporting transparency and regulatory adherence.
Improved Efficiency and Tenant Satisfaction
Implementing this platform leads to improved efficiency in tenancy management processes, automating routine tasks and allowing staff to focus on strategic activities and tenant support. Anticipated business outcomes include faster response times, enhanced tenant satisfaction, and better resource utilisation. Key performance indicators (KPIs) such as average maintenance request resolution time, tenant satisfaction scores, lease renewal rates, occupancy rates, and regulatory compliance will measure the platform’s effectiveness. This self-serve digital platform integrates seamlessly with existing systems, offering a user-friendly experience that improves service quality and responsiveness, fostering better governance, operational efficiency, and tenant satisfaction in social housing
Our Modules
- Integrated
- Seamless
- Modular
- End-to-End
Propsys360 empowers social housing with streamlined operations, advanced technology, and focused resident support for future-proof housing management.
Unified Regulatory Reporting Tool
Streamline reporting, ensure compliance, enhance governance with Propsys360
Repairs Management Module
Streamline repairs, enhance tenant satisfaction, protect property value
Case Management
Streamline case management, enhance governance, boost tenant satisfaction
Sales, Lettings, Allocations & Voids Management Module
Reduce vacancies, streamline tenant management, enhance communication, and efficiency
Contractor Portal
Efficient contractor collaboration with real-time updates and performance analytics
Payment & Arrears
Empower tenants with AI-driven payment solutions and proactive arrears management
Customer Portal
Enhancing housing services through a modern tenant-focused customer portal
Stock Conditioning Surveys
Revolutionising property management with advanced survey and analytics app
Tenancy Management
Enhance tenant engagement, streamline operations, ensure regulatory compliance
Our Clients
What Our Customers Have To Say
The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business while achieving substantial industry cost savings.
Their integrated agile project teams deliver across a range of business requirements in partnership with our Product Owners, such as System Enhancements, Data Integration & Cloud Migration, enabling Notting Hill Genesis to accelerate our digital transformation goals.
In partnership with Neo Technology, we have enhanced this solution by leveraging the capabilities of Azure Integration Services. This integration enables seamless agent engagement and efficient work status sharing between the Omnichannel system and our SaaS-based work allocation platform.
The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.
This achievement was made possible through the expertise and dedication of Neo Technology. We extend our sincere thanks to Neo Technology for their invaluable support.
