Repairs Management Module

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Repairs Management Module

Our platform integrates repairs management with asset data, enhancing efficiency and tenant satisfaction with intuitive logging, AI-powered prioritisation, and real-time updates

Repairs are always a priority for customers – if your home is damp, cold, dangerous or broken it will affect your quality of life. But it’s not just about customer satisfaction. Homes lose value if you don’t look after them.


We bring day to day repairs management together with your asset management data. The power of uniting core systems is phenomenal. Imagine your repairs team having instant access to each home’s repair history, with real time access to the components and life cycles, costs and insights, while they talk to tenants or contractors. This is the holy grail of getting the right diagnosis, and the right solution, every time.

Enhanced Efficiency and Tenant Satisfaction

This platform enhances efficiency, tenant satisfaction, and cost-effectiveness across all properties. Tenants can easily log repair requests through an intuitive online portal, providing detailed information about each issue’s nature, location, and urgency, ensuring quick and accurate reporting for prompt action.

Automated Management and Integration

The platform incorporates AI-powered triage and prioritisation to assess repair requests based on safety risks, severity, and regulatory needs. Real-time status updates keep tenants informed via email, SMS, or in-app alerts, reducing follow-up inquiries. AI-driven scheduling optimises routes and schedules for repair teams, minimising travel and downtime. Integration with existing systems ensures seamless workflows and data consistency.

Business Outcomes and KPI’s

Business outcomes include enhanced efficiency, improved tenant satisfaction, regulatory compliance, and cost savings, tracked by key performance indicators like average response time, tenant satisfaction scores, compliance rates, and system adoption rates.

Explore More About

Repairs Management Module for Housing or Properties

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Our Housing Management System Modules

Propsys360 empowers social housing with streamlined property operations, advanced technology, and focused resident support through a comprehensive housing management system, integrating property management software and tenant management solutions for future-proof housing management.

Service Charges

Service Charges

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Propsys360 - Modular Housing Management Solutions

Unified Regulatory Reporting Tool

Streamline reporting, ensure compliance, enhance governance with real-time reporting and document management software, enhancing governance with Propsys360.

Repair Voids

Repairs Management Module

Efficiently handle repairs with rental property management software to protect property value and enhance tenant satisfaction.

Asset management

Asset Management

Leverage asset management software to centralise data, improve regulatory compliance, and enhance operational efficiency seamlessly.

Case Management

Case Management

Enhance governance with case management system software to streamline operations and boost tenant satisfaction.

crm

Sales, Lettings, Allocations & Voids Management Module

Manage sales, lettings, allocations, and voids with comprehensive tenant management software, reducing vacancies and enhancing tenant communication.

Employee contractor portals

Contractor Portal

Improve collaboration with contractors using contractor management systems, ensuring real-time updates and performance analytics.

Propsys360 - Modular Housing Management Solutions

Payment & Arrears

Utilise landlord accounting software and AI-driven payment systems for proactive arrears management, empowering tenants with seamless solutions.

CEP

Customer Portal

Transform tenant experiences with customer management software, offering a modern, tenant-focused housing service portal.

Damp and Mould

Damp & Mould

Manage damp and mould issues efficiently with property maintenance management software, integrating IoT for better control.

Stock Condition

Stock Conditioning Surveys

Revolutionise property insights with advanced housing management software for property condition surveys and analytics.

Stock Condition

Tenancy Management

Streamline operations with property management software for landlords, ensuring regulatory compliance and improving tenant engagement.

Our Clients

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