Service Charges
To Learn More About Service Charges
Service Charges
- Streamlined charge management
- Generative AI efficiency
- Centralised account tracking
- Predictive cost analysis
- Enhanced tenant satisfaction
Our platform leverages AI to automate service charges, ensuring efficiency, accuracy, and transparency, ultimately enhancing tenant satisfaction and operational efficiency
If you have shared owners or right to buy leaseholders in your homes you will be familiar with service charges, and the work involved in accurately creating budgets and bills. Many leaseholders feel costs are out of control and resent service charges, if you get the bills wrong, or send them out late, you can be left with absorbing the costs, or having to go to a tribunal.
With such a high degree of risk, cost and conflict housing associations are searching for a better solution. One that brings together accurate and timely information across all aspects of the service and give visibility to customers to build trust.
Streamlined Service Charge Management
Our service charges application for social housing uses generative AI and machine learning to enhance efficiency and transparency. It automates the calculation, distribution, and management of service charges, adjusting accurately based on
historical data. Housing association staff can manage accounts, track payments, and handle disputes through a central dashboard, while tenants can view statements, make payments, and submit queries via a self-service portal.
Explore More About
Service Charge Management for Housing or Properties
How Those Involved with Service Charges Can Streamline Service Charge Management with Propsys360
Our Housing Management System Modules
- Integrated
- Seamless
- Modular
- End-to-End
Propsys360 empowers social housing with streamlined property operations, advanced technology, and focused resident support through a comprehensive housing management system, integrating property management software and tenant management solutions for future-proof housing management.
Service Charges
Automate service charges with cutting-edge property management software for rental properties, improving transparency, boosting tenant trust, and enhancing efficiency.
Unified Regulatory Reporting Tool
Streamline reporting, ensure compliance, enhance governance with real-time reporting and document management software, enhancing governance with Propsys360.
Repairs Management Module
Efficiently handle repairs with rental property management software to protect property value and enhance tenant satisfaction.
Asset Management
Leverage asset management software to centralise data, improve regulatory compliance, and enhance operational efficiency seamlessly.
Case Management
Enhance governance with case management system software to streamline operations and boost tenant satisfaction.
Sales, Lettings, Allocations & Voids Management Module
Manage sales, lettings, allocations, and voids with comprehensive tenant management software, reducing vacancies and enhancing tenant communication.
Contractor Portal
Improve collaboration with contractors using contractor management systems, ensuring real-time updates and performance analytics.
Payment & Arrears
Utilise landlord accounting software and AI-driven payment systems for proactive arrears management, empowering tenants with seamless solutions.
Customer Portal
Transform tenant experiences with customer management software, offering a modern, tenant-focused housing service portal.
Damp & Mould
Manage damp and mould issues efficiently with property maintenance management software, integrating IoT for better control.
Stock Conditioning Surveys
Revolutionise property insights with advanced housing management software for property condition surveys and analytics.
Tenancy Management
Streamline operations with property management software for landlords, ensuring regulatory compliance and improving tenant engagement.
Our Clients
What Our Customers Have To Say
The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business while achieving substantial industry cost savings.
Their integrated agile project teams deliver across a range of business requirements in partnership with our Product Owners, such as System Enhancements, Data Integration & Cloud Migration, enabling Notting Hill Genesis to accelerate our digital transformation goals.
In partnership with Neo Technology, we have enhanced this solution by leveraging the capabilities of Azure Integration Services. This integration enables seamless agent engagement and efficient work status sharing between the Omnichannel system and our SaaS-based work allocation platform.
The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.
This achievement was made possible through the expertise and dedication of Neo Technology. We extend our sincere thanks to Neo Technology for their invaluable support.
