Streamline Your Processes with Digital Case Management Solutions

Digital Case Management

Experience enhanced efficiency and seamless collaboration with our digital case management solutions. Our comprehensive suite of solutions empowers businesses to streamline processes, improve regulatory compliance, optimise tenant/ patient and social care, manage onboarding/off boarding, incidents/claim requests, and ensure effective maintenance checks for greater organisational success.

With our highly skilled and accredited UK/Global teams, we offer access to a larger talent pool, enabling you to deploy technology that meets your specific organisational requirements.

1 %
Of Proccess Automated
1 %
Increase in Customer Satisfaction
1 %
Increase In Cost Savings
1 %
Time Saving Through Online Portal
Paper Old Case Management SystemDigital Case Management System

What is a Case Management System (also known as CMS)?

A Case Management System (CMS) is a software solution designed to help organisations effectively manage and track cases, workflows, and related information. It provides a centralised platform for capturing, storing, and organising case data, facilitating streamlined processes and improved collaboration among teams.

CMSs typically offer features such as case intake, assignment, documentation, progress tracking, reporting, and communication tools. They are utilised in various industries such as legal, healthcare, social services, customer support, and more, to optimise case management, enhance efficiency, and ensure regulatory compliance.

Our expertise lies in understanding complex operations, designing innovative solutions, and leveraging digital transformation to optimise case management. Partner with us to revolutionise your workflows, enhance efficiency, and achieve remarkable outcomes in the digital era.

Overview of Digital Case Management System Types

We specialise in building bespoke digital case management systems designed to address the specific needs and requirements of various industries. Whether you’re in the legal, healthcare, social services, or housing management sector, our solutions offer tailored functionalities to streamline processes and enhance efficiency.

Explore our diverse range of digital case management systems to find the perfect fit for your organisation’s unique requirements. Revolutionise your workflow and optimise your operations with our customised solutions.

These systems typically leverage digital technologies, such as cloud storage, workflow automation, document management, and collaboration tools, to enhance efficiency, accuracy, and transparency in managing cases and workflows specific to their respective domains.

Empower Housing Providers

Seamless Housing Case Management and Self-serve Portals Solutions

Simplify Housing Operations

Streamline, Comply, Delight

Our comprehensive housing management system offers seamless case management solutions to empower housing providers. Streamline operations, ensure compliance, and delight tenants effortlessly.

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Boost Your Legal Efficiency

Maximise Productivity with Innovative Legal Case Management Solutions

Simplify Legal Workflows

Enhance Collaboration, Save Time

Streamline your legal operations with our tailored solutions for law firms and legal departments.

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Elevate Patient Care

Optimise Healthcare Workflows with Case Management Solutions

Streamline Healthcare Processes

Improve Patient Outcomes

Our tailored solutions empower healthcare providers to enhance patient care coordination, streamline workflows, and maintain regulatory compliance.

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Transform Social Services

Empower Your Organisation with Efficient Case Management Systems

Optimise Service Delivery

Enhance Client Support

Our solutions for social service organisations enable seamless case management, needs assessment, service coordination, and outcome tracking. Improve client engagement and allocate resources effectively with our comprehensive solutions.

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Elevate Customer Support

Streamline Inquiries and Enhance Customer Satisfaction with Our Solutions

Empower Support Teams

Resolve Issues, Delight Customers

Our customer service solutions empower teams to efficiently manage inquiries, track resolutions, and provide timely and effective support. Centralise case information and boost customer satisfaction with our comprehensive solutions.

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Streamline Incident Management

Enhance Response and Minimise Impact with Our Versatile Systems

Resolve Incidents Efficiently

Optimise Incident Response

Our versatile incident management solution enable seamless tracking, reporting, escalation, and resolution of incidents across industries. Minimise impacts, enhance response, and improve overall incident management with our comprehensive solutions.

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Simplify Claims Processing

Streamline Workflows and Expedite Claim Resolution with Our Systems

Optimise Claim Management

Accelerate Resolution, Improve Accuracy

Our tailored claims management solutions are designed to enhance the efficiency of insurance companies. From claim intake and documentation to evaluation and payment processing, our solutions track the entire claims lifecycle, ensuring timely and accurate claim resolution.

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Transform Education Management

Enhance Student Support with our Comprehensive Case Management Systems

Streamline Education Processes

Improve Student Outcomes

Our education case management solutions empower educational institutions to effectively manage student cases, track progress, coordinate services, and ensure positive student outcomes. Streamline your education processes and enhance student support with our comprehensive solutions.

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Empower Government Agencies

Enhance Efficiency with our Advanced Case Management Systems

Streamline Government Processes

Improve Service Delivery

Our government case management solutions are tailored to optimise the processes of government agencies. From case tracking to service coordination, our solutions enhance efficiency, improve service delivery, and empower your organisation to better serve the community.

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Other Types of Digital Case Management Solutions

Are you struggling with manual case management processes?

Streamline workflows, enhance collaboration, and boost efficiency like never before. Don't miss out on the difference our advanced solution can make.

Key Features for Streamlined Case Management System

With intuitive case intake and assignment, automated task management, and real-time tracking, our system ensures seamless workflow coordination. Centralised document storage, integrated communication tools, and secure data sharing facilitate effective collaboration among team members and stakeholders. Advanced reporting and analytics provide valuable insights, while customisable workflows and compliance management ensure regulatory adherence. 

Experience streamlined case management with our comprehensive suite of features designed to enhance efficiency and drive organisational success.


Our CMS solution streamlines case management processes, eliminating manual tasks and reducing administrative burdens.

Enhanced Collaboration

Foster seamless collaboration among teams with our CMS, facilitating effective communication, knowledge sharing, and decision-making.


Automate repetitive tasks, utilise workflow automation, and leverage intelligent features to significantly boost overall efficiency.


Our CMS solution ensures adherence to industry regulations and compliance standards, reducing risks and avoiding costly penalties.


Enjoy the convenience of a centralised repository for case-related data, documents, and communications, enabling easy access and retrieval.


Gain real-time visibility into case statuses, milestones, and progress, enabling better monitoring, reporting, and informed decision-making.

Scalability and Adaptability

It grows with your organisation, accommodating changing requirements and expanding case volumes.


It seamlessly integrates with existing systems and applications, optimising data sharing and eliminating duplication.

User-Friendly Interface

Our CMS solution features an intuitive interface, ensuring ease of use and minimal training requirements for users.

Our Agile / DevOps Approach

At Neo Technology, we believe in the power of Agile/DevOps methodology to drive successful project outcomes. With Agile, we prioritise collaboration, adaptability, and continuous improvement throughout the project lifecycle.

By embracing the Agile methodology, we create an environment that values collaboration, adaptability, and customer-centricity. Partner with Neo Technology to experience the power of Agile in driving successful and impactful digital transformations.

Our unique hybrid model of onshore and global talent deploys at pace.

Development Phases

Initiate Project
Define Requirements

In the initial phase, we establish project goals, gather requirements, engage stakeholders, and create a shared vision. This forms a solid foundation for successful agile execution and project delivery.


Development Phases

Integrate & Test

During the development phase, agile teams collaborate, continuously iterate, and deliver increments of working software. Embracing adaptive planning, regular feedback, and transparency, they ensure high-quality results that meet evolving customer needs.


Sprint Planning

Agile Success through Progress, Presentation, and Planning

Agile teams assess progress, present completed work, and plan for the next sprint, fostering transparency, collaboration, and adaptation.

Sprint Review & Planning

Review, Feedback & Approve

Aligning, Improving, and Satisfying Agile Deliverables

Regular feedback cycles allow stakeholders to review deliverables, provide input, and ultimately approve increments, ensuring alignment, quality, and customer satisfaction in agile projects.

Sprint Review & Planning

Continuous Refinement

Agile Iterations Powering Adaptability, Quality, and Customer Satisfaction

Agile methodology thrives on the repetition of iterative cycles, continuously refining and enhancing deliverables based on feedback. This iterative process fosters adaptability, drives quality improvements, and ensures customer satisfaction throughout the project lifecycle.

And Repeat

Would you like to learn more about how Neo Technology can help your organisation achieve its goals?

Whatever your pain points and aims may be, our consultations will help you explore innovative and sustainable solutions, free of charge. Our Strategy Director Stuart will be happy to meet with you face-to-face or online at a time of your choosing.

Stuart Payne
Strategy Director

Book a meeting to discuss cutting-edge technological solutions for your organisations challenges