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Lintel360.ai
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Lintel360.ai
- Agentic AI for social housing
- Plain-English natural language queries
- Proactive agents for voids, arrears & compliance and more
- Regulator-grade outputs (TSMs, Awaab's Law, Consumer Standards)
- Live in weeks, not months
Lintel360.ai turns every question into a trusted answer, and every answer into action — agentic AI built for social housing, by the team behind Propsys 360.
Outcomes That Matter to Your Board
30% faster void turnaround
28 days down to under 20.
10× faster ad-hoc reporting
weeks to minutes.
95%+ accuracy on housing queries
benchmarked nightly.
Zero tenant data leaves your environment
privacy guaranteed.
Knowing Every Home Starts with Asking Better Questions
Housing associations sit on rich data they can’t act on. Answers take weeks, not seconds. The regulator moves faster than the analytics team. Awaab’s Law, Tenant Satisfaction Measures, and the Consumer Standards all demand evidence — and the data sits across systems no one can query without a ticket.
The result: officers rely on gut feel, leaders fly blind between quarterly reports, and small frustrations grow into big regulatory risks. With pressure rising and reporting windows shrinking, housing teams need a different kind of answer — one that’s immediate, evidenced, and built for the way they actually work.
Ask Your Data Anything. Get a Trusted Answer in Seconds.
Lintel360.ai lets any housing officer — from repairs to rent to the CEO — ask their data a question in plain English and get a trusted, auditable answer in seconds. Pre-loaded with housing domain knowledge. Safe by design. Tenant data never leaves your environment. Built into Propsys 360, and ready to plug into yours.
Six Capabilities Out of the Box
Natural-language queries
Ask anything across properties, tenants, rent, repairs, compliance, and complaints — in plain English.
Proactive agents
Always-on agents flag voids stretching past target, arrears spiking on a patch, and certificates approaching expiry — with the next step ready before anyone has to ask.
Regulator-grade outputs
One-click Tenant Satisfaction Measure returns, Awaab’s Law watchlists, and Consumer Standards packs — every answer audit-ready.
Privacy by design
Data stays in your environment. The model sees schema only — never tenant records.
Explainability built in
very answer shows the exact query used, logged for audit and exportable on demand.
Role-based access
Repairs, rent, and executive users see only what they should — enforced at the semantic layer.
Built Across the Housing Lifecycle
Stock profile, voids, tenure, schemes. Tenants & Leases — Occupancy, tenure types, vulnerabilities. Rent & Arrears — Balances, ageing, trend analysis. Repairs — Service-level breaches, backlogs, cost per unit. Compliance — Gas, electrical, fire, asbestos, legionella. Inspections — Due, overdue, outcomes by scheme. Voids — Duration, cause, turnaround performance. Complaints — Stage tracking, themes, Ombudsman risk.
Every query respects role-based access, audit trails, and your data privacy.
Propsys360 Housing Management System
- Integrated
- Seamless
- Modular
- End-to-End
Propsys360 empowers social housing with streamlined property operations, advanced technology, and focused resident support through a comprehensive housing management system, integrating property management software and tenant management solutions for future-proof housing management.
Lintel360.ai
Unlock every answer in your housing data with agentic AI — ask in plain English, get trusted answers in seconds, with proactive agents working alongside you.
Service Charges
Automate service charges with cutting-edge property management software for rental properties, improving transparency, boosting tenant trust, and enhancing efficiency.
Unified Regulatory Reporting Tool
Streamline reporting, ensure compliance, enhance governance with real-time reporting and document management software, enhancing governance with Propsys360.
Repairs Management Module
Efficiently handle repairs with rental property management software to protect property value and enhance tenant satisfaction.
Asset Management
Leverage asset management software to centralise data, improve regulatory compliance, and enhance operational efficiency seamlessly.
Case Management
Enhance governance with case management system software to streamline operations and boost tenant satisfaction.
Sales, Lettings, Allocations & Voids Management Module
Manage sales, lettings, allocations, and voids with comprehensive tenant management software, reducing vacancies and enhancing tenant communication.
Contractor Portal
Improve collaboration with contractors using contractor management systems, ensuring real-time updates and performance analytics.
Payment & Arrears
Utilise landlord accounting software and AI-driven payment systems for proactive arrears management, empowering tenants with seamless solutions.
Customer Portal
Transform tenant experiences with customer management software, offering a modern, tenant-focused housing service portal.
Damp & Mould
Manage damp and mould issues efficiently with property maintenance management software, integrating IoT for better control.
Stock Condition Survey
Revolutionise property insights with advanced housing management software for property condition surveys and analytics.
Tenancy Management
Streamline operations with property management software for landlords, ensuring regulatory compliance and improving tenant engagement.
Our Clients
What Our Customers Have To Say
The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business while achieving substantial industry cost savings.
Their integrated agile project teams deliver across a range of business requirements in partnership with our Product Owners, such as System Enhancements, Data Integration & Cloud Migration, enabling Notting Hill Genesis to accelerate our digital transformation goals.
In partnership with Neo Technology, we have enhanced this solution by leveraging the capabilities of Azure Integration Services. This integration enables seamless agent engagement and efficient work status sharing between the Omnichannel system and our SaaS-based work allocation platform.
The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.
This achievement was made possible through the expertise and dedication of Neo Technology. We extend our sincere thanks to Neo Technology for their invaluable support.
