eBook
Discover the Key to Streamlining Service Charge Management
As housing associations face increasing complexity in managing service charges, Finance Directors and CEOs must take decisive action to ensure financial accuracy, improve transparency, and maintain compliance with regulatory requirements. The continued reliance on manual, spreadsheet-based processes leads to inefficiencies, financial shortfalls, and tenant dissatisfaction. Without addressing these challenges, housing associations risk not only financial losses but also escalating tenant disputes and potential regulatory scrutiny.
By implementing modern service charge technology, such as Propsys360, housing associations can automate time-consuming tasks, integrate service charge management with asset and finance systems, and deliver accurate, transparent statements to tenants. This transformation helps drive operational efficiency, improves tenant relations, and recovers missed revenue from service charges.
We invite you to download our complimentary eBook, where we explore how Finance Directors and CEOs can leverage service charge technology to address the most pressing challenges facing housing associations today.
Download the eBook Now
Take the first step toward modernising your housing association’s service charge processes with confidence.
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Our Modules
- Integrated
- Seamless
- Modular
- End-to-End
Propsys360 empowers social housing with streamlined operations, advanced technology, and focused resident support for future-proof housing management.
Unified Regulatory Reporting Tool
Streamline reporting, ensure compliance, enhance governance with Propsys360
Repairs Management Module
Streamline repairs, enhance tenant satisfaction, protect property value
Case Management
Streamline case management, enhance governance, boost tenant satisfaction
Sales, Lettings, Allocations & Voids Management Module
Reduce vacancies, streamline tenant management, enhance communication, and efficiency
Contractor Portal
Efficient contractor collaboration with real-time updates and performance analytics
Payment & Arrears
Empower tenants with AI-driven payment solutions and proactive arrears management
Customer Portal
Enhancing housing services through a modern tenant-focused customer portal
Stock Conditioning Surveys
Revolutionising property management with advanced survey and analytics app
Tenancy Management
Enhance tenant engagement, streamline operations, ensure regulatory compliance
Our Clients
What Our Customers Have To Say
The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business while achieving substantial industry cost savings.
Their integrated agile project teams deliver across a range of business requirements in partnership with our Product Owners, such as System Enhancements, Data Integration & Cloud Migration, enabling Notting Hill Genesis to accelerate our digital transformation goals.
In partnership with Neo Technology, we have enhanced this solution by leveraging the capabilities of Azure Integration Services. This integration enables seamless agent engagement and efficient work status sharing between the Omnichannel system and our SaaS-based work allocation platform.
The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.
This achievement was made possible through the expertise and dedication of Neo Technology. We extend our sincere thanks to Neo Technology for their invaluable support.
