Neo Technology is proud to announce that we have been selected by Inclusion Group to deliver a next-generation housing technology solution powered by our Propsys360 platform.

This strategic partnership will introduce a fully integrated repairs ecosystem, including customer, employee and contractor portals, creating a seamless and intuitive experience for residents, colleagues and supply-chain partners.

The solution has been designed to strengthen governance, compliance and operational efficiency across the entire repairs lifecycle — from first contact through to job completion and financial reconciliation — ensuring transparency, control and a single source of truth throughout.

Through Propsys360, Inclusion Group will benefit from:

• Advanced data analysis and structured data cleansing

• Intelligent repair diagnosis and automated routing configuration

• End-to-end repairs management workflows

• Finance integration including purchase order raising and job completion controls

• Configurable staff, resident and contractor portals

• Omnichannel notifications and communication management

• Secure API integrations and document management

This transformation is about more than implementing new technology. It is about equipping Inclusion Group with the tools to deliver faster, smarter and more transparent services to residents, while providing teams and contractors with a truly connected, real-time operational platform.

We are excited to begin this partnership and look forward to supporting Inclusion Group in delivering safer homes, stronger compliance and exceptional service performance.

If you would like to learn more about how a unified housing management platform can transform performance and customer experience across housing and property services, please contact our team to arrange a demonstration.