Making Media Agencies Truly Global
The primary challenge was to separate the campaign and operational development of software away from the primary development team, allowing the in-house team to focus on building tools within the business.
The starting point of the relationship was to integrate a single highly skilled resource from the Neo team. The lead developer mastered the client's bespoke technology platform.
We then cross-trained their global team to create a scalable process and because the team are global Neo agreed an SLA turnaround time of 48hrs but actually deliver App campaigns overnight. The team have now taken over the ad unit development responsibilities globally.
Neo now services over ten regions with bespoke mobile ad unit request daily.
Over the last two years, the relationship has blossomed and has outsourced over six full-time developers managing a global delivery of ad units.
The team structured in a support model where junior team members are initially time-boxed to deliver ad units; if they are bllocked, more senior team members step in to see through the development, with no impact on quality and turn-around times.
What Our Customers Say
"NEO Technology Solutions has helped us scale our operations globally. We can now scale the business into multiple geos while maintaining high quality coding standards and turnaround times. I would 100% recommend them."