Case Studies & Use Cases
How We've Helped Our Clients
Case Studies
The digital transformation journey brings varied and nuanced challenges. As digital partners, we strive to build adaptable and future-ready solutions that last. See how we utilise technology to help our clients fulfil their potential and more.
Notting Hill Genesis (NHG) struggled with complying with building safety rules for their vast portfolio. Neo Technology stepped in to
CMS is a centralised software system for efficient case management, improving communication, compliance, tenant service, and satisfaction.
We integrated skilled developers, cross-trained the global team, and now handles ad unit development for ten regions.
Generative AI - Virtual Assistant enables conversational business solutions with full user experience control.
We took operational responsibility for Magnum's needs using PaaS, IaaS, and SaaS. DevOps/Agile approach boosted uptime and revenue.
Arrears management system upgrade streamlines operations and enhances the payment process experience.
With an experienced offshore team, we enabled growth, flexibility, and cost savings. Improved quality and service levels were achieved.
SharePoint serves as an intranet and document/file management system, promoting collaboration and improved file handling.
DevOps/Agile improved Magnum's system uptime and revenue. Seamless collaboration allows efficient planning for future sprints.
Dynamics 365 combines CRM & ERP, enhancing efficiency, customer experiences, agility, and cost-effectiveness for businesses.
We successfully migrated Magnum's e-commerce platform to AWS, enabling faster code fixes and deployments.
Our Clients
What Our Customers Have to Say
Notting Hill Genesis is on a complex digital transformation journey and needed a partner who could add
new agile global teams and bring in the latest technology solutions that the cloud offers.
The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business while achieving substantial industry cost savings.
Their integrated agile project teams deliver across a range of business requirements in partnership with our Product Owners, such as System Enhancements, Data Integration & Cloud Migration, enabling Notting Hill Genesis to accelerate our digital transformation goals.
The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business while achieving substantial industry cost savings.
Their integrated agile project teams deliver across a range of business requirements in partnership with our Product Owners, such as System Enhancements, Data Integration & Cloud Migration, enabling Notting Hill Genesis to accelerate our digital transformation goals.
Neo Technology has helped Magnum Photos scale our operations, control our costs and improve processes whilst increasing system uptime to 100%.
In turn they helped us not only secure but also grow our revenue.
Thank you so much for acting as our true digital partner.
In turn they helped us not only secure but also grow our revenue.
Thank you so much for acting as our true digital partner.
Neo Technology has helped us scale our operations globally.
We can now scale the business into multiple geo's while maintaining high-quality coding standards and turnaround times.
I would 100% recommend them.
We can now scale the business into multiple geo's while maintaining high-quality coding standards and turnaround times.
I would 100% recommend them.
At VIVID Homes, we are proud to be the first adopters of the comprehensive Microsoft Dynamics Omnichannel solution in the UK, providing a centralised system for managing our customer communications.
In partnership with Neo Technology, we have enhanced this solution by leveraging the capabilities of Azure Integration Services. This integration enables seamless agent engagement and efficient work status sharing between the Omnichannel system and our SaaS-based work allocation platform.
The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.
This achievement was made possible through the expertise and dedication of Neo Technology. We extend our sincere thanks to Neo Technology for their invaluable support.
In partnership with Neo Technology, we have enhanced this solution by leveraging the capabilities of Azure Integration Services. This integration enables seamless agent engagement and efficient work status sharing between the Omnichannel system and our SaaS-based work allocation platform.
The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.
This achievement was made possible through the expertise and dedication of Neo Technology. We extend our sincere thanks to Neo Technology for their invaluable support.
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