When it comes to health and social care - does technology have all the answers?
As we have learned in the last two years, technology plays a pivotal role in protecting and improving public health. From contact tracing to tackling social isolation, technology took centre stage to address the fragilities and inequalities in healthcare systems around the world.
Thanks to the joint-collaboration of software developers, engineers, scientists and medical professionals, many of the most vulnerable in our society have access to life-saving technology that would have been unimaginable even twenty years ago.
Which current and emerging technologies will make a difference to our lives?
However hard us human beings try, we cannot be there for everyone all of the time. But technology can be,, as an exciting new range of integrated smart devices can save lives that wouldn't have been saveable otherwise.
We've all seen the video of the lone jogger collapsing in middle of a forest, who is then saved by his smart watch sending an SOS signal after detecting his irregular heartbeat. That's just a spoonful of what's out there.
Across the healthcare sector, digital partners are helping to develop centralised online platforms that can keep relatives, GPs and carers in touch with vulnerable people in their care. Wearable and domestic IoT devices can detect falls among single-occupancy residents, spelling end of the days where residents are left crying out for help that never arrives.
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The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business while achieving substantial industry cost savings.
Their integrated agile project teams deliver across a range of business requirements in partnership with our Product Owners, such as System Enhancements, Data Integration & Cloud Migration, enabling Notting Hill Genesis to accelerate our digital transformation goals.
In turn they helped us not only secure but also grow our revenue.
Thank you so much for acting as our true digital partner.
We can now scale the business into multiple geo's while maintaining high-quality coding standards and turnaround times.
I would 100% recommend them.
In partnership with Neo Technology, we have enhanced this solution by leveraging the capabilities of Azure Integration Services. This integration enables seamless agent engagement and efficient work status sharing between the Omnichannel system and our SaaS-based work allocation platform.
The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.
This achievement was made possible through the expertise and dedication of Neo Technology. We extend our sincere thanks to Neo Technology for their invaluable support.
