Agencies

In a post-Covid world, digital technology is an essential component of the Customer Journey. Without it, the process by which a customer interacts with an organisation becomes jumbled and disjointed, leaving customers disengaged.
According to recent studies, 67% of people say their customer expectations are higher than ever. As technology advances, expectations from customers increase. Therefore, organisations need to level up from their traditional legacy systems.
Organisations need a platform that integrates every stage of the Customer Journey to maximise engagement.
By collaborating with experienced digital partners like Neo Technology, organisations can build seamless, secure, and efficient platforms that engage clients and build trust with their data, money, and business.

In the age of digital services, system reliability is paramount. Conglomerates like Amazon deal with millions of online business transactions 24/7 and even a momentary system failure could cost them billions. Real-time customer expectations and the need for zero downtime have pushed the need for systems that are not just functioning but also highly available and scalable. With so much money and data at stake, neither businesses nor customers can afford disruption to their online business exchanges. So how do we prevent, minimise, and resolve these errors? This is where Site Reliability Engineering comes into the equation.

Digital businesses are awash with many types of internal and external data.

But where does it go?

These data sources are absolutely essential for business success, business efficiency, trends, record keeping and analysing user activity.

How can your organisation maintain secure, low-cost, flexible data infrastructure while keeping up with massive data volumes?

Businesses are pushing systems to their limits, which is why companies are flocking from traditional data warehouse management to a new system known as the ‘Data Lake’.

A Data Lake is a consolidated, centralised repository that houses various forms of data in their native format from disparate applications within a company. It allows data scientists to locate and analyse large quantities of data quickly and accurately.

Businesses that use Data Lakes can safely centralise their structured and unstructured data, enabling them to retrieve and utilise data to boost efficiency, scalability and accelerate their growth.

The pandemic has given rise to a new world, and demand for advancements in technologies to facilitate business efficiency, control and growth has been significant. The technology industry is moving at its fastest pace in history to meet that demand.

Digital Business Transformation is the future for successful businesses who want to maximise efficiency, scale at pace and accelerate growth.

Studies show that digital-first companies are 64% more likely to achieve their business goals, and with IoT and AI at their disposal, the business sector is better positioned to adapt to a more versatile, fast-paced approach to doing business.